turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Getting FAILED VALIDATION message when I try to file. Says I need to go to the Online Menu and select Check for Updates...where is this?!

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Getting FAILED VALIDATION message when I try to file. Says I need to go to the Online Menu and select Check for Updates...where is this?!

open turbo tax. top left of page where it has file,edit, and so on. click on the ...Online tab then on updates. prob wont solve the issue as it did not solve mine. now i have to mail my returns. good luck!

CatinaT1
Employee Tax Expert

Getting FAILED VALIDATION message when I try to file. Says I need to go to the Online Menu and select Check for Updates...where is this?!

You may need to do a manual update. 

 

Try clearing your Cache and Cookies and then try this link instructions.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question