File other refunds for family

[kmlenihan]

How do I do. Computer won't let me open another account.

[Opus 17 · Accepted solution]

Each Turbotax Online account can only file one tax return.  If you need to file more than one return, you need to create additional accounts.  You can have multiple accounts linked to one email address for notifications, just with different user names.  

Also note that, unless you qualify for free filing, each account has a separate filing fee.  Buying turbotax as a CD/download and installing it on your own computer is more cost effective when you have two or more returns to file, since you only pay once for the main program.  If you have already paid to file one return online, you can call customer support and ask them to apply the payment to a downloadable installer.

If your income is less than $33,000, you can file using the Tax Freedom edition, which includes complicated forms not normally included in the free version. It's a different web site for contractual reasons and each return needs a separate account.  https://turbotax.intuit.com/taxfreedom/