File by mail is not available because you are paying your federal taxes with a credit card. If you want to file by mail, you must go back and choose a different method to pay your taxes.

[jdot12345]

How do i file by mail, it's not letting me change it to file by mail since i paid by cc already. 

Issue is that i need to file by mail because it gets rejected for invalid reason, and so i need to file by mail..

[DoninGA]

See this for how to change from e-filing to mailing a tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/print-file/switch-e-filing-file-mail/L5E...

[jdot12345]

No but file by mail is not appearing as an option because i paid via card already for what was due

[DoninGA]

@jdot12345 What is the reason the e-filed tax return was rejected?  Rejection code or Rejection message.

[jdot12345]

yeah it said my reported AGI was incorrect from previous year, even though it's correct

[DoninGA]

There is a good possibility that the IRS does not have the 2024 AGI for your Social Security number in their database.

Enter a 0 (zero) for the 2024 AGI and e-file the 2025 tax return again.