turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

greeves13
New Member

Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies

Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why

You have to start from the Fidelity site.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/get-turbotax-affi...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
greeves13
New Member

Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why

Yes I understand and I did start from my logged in account on Fidelity.

Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
greeves13
New Member

Fidelity gave me a link to your site to do my taxes for 29$ but when I login you want to charge 69$ Why

The funny thing is I tried to get online help from Turbo Tax but you can't get online help without paying a fee.  Sigh...

 

I understand the user forum not being able to answer fee questions but that is where TurboTax online sent me.

 

Thank you for the phone link.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question