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I'm having the same problem on the Windows version. The field is highlighted in blue with an arrow. When I click on one of the people to link to, the name flashes in the field then disappears. Even though the form says keep for your records, I am not permitted to e-file.
I have the same issue with the online version. Stuck and unable to move forward. Only option is to file by mail or Fix return. When I click fix return it just spins me back to the problem with no option to fix.
I have been having the same problem for weeks. I'm still getting the useless error message about Enrollmentstatus with no way to fix it. I have elementary students and passed money through a state 529 to pay the private school tuition. It seems turbotax desktop cannot account for this. This situation was handled fine by Turbotax in prior years. This is not what I expect from a paid product!
+1 for this. I can't file taxes electronically from the Desktop app.
Also offensive: the spelling errors.
"Person on the Retun Worksheet (Person): Enrollmentstatus must be entered."
Same error. I read on another post that an agent said to share the created token number and State being filed in. They might be able to fix.
1340013 - Michigan
I have a high school student and used 529 to pay tuition. I ended up deleting the associated person worksheet so I could file my taxes. The downside is that my 529 withdrawals were taxed. Hopefully TurboTax will fix the issue and I can amend my return to get the money back.
@chp421 Using the token you provided, I was able to see the error you were describing. I noticed that you had two dependents on your return and it looks like one of them was a college student. I was able to clear the error using the following steps:
For others of you: If the above does not resolve your situation, please check this Community Solution for their steps on resolving the error,
Did this work?
In the pop-up window Tool Center, choose Delete a form. Then find the Retun Worksheet: Enrollmentstatus. Be sure to click through all your forms via the 'Next page' links at the bottom of the forms window because it could be on page 3 or 4 for you of all the forms in your taxes. Select Delete next to the form. Then E-file your taxes.
This took me more than 4 hours, and the 8th turbo tax specialist was able to resolve it. Hope this tip saves YOUR sanity and time.
@RogerD1 ’s suggested steps resolved the issue for me.
I originally omitted the 1098T form from my filing as TurboTax help info suggested that it should be entered on my son‘s tax return instead.
Following these steps allowed the “Smart Check” to complete without any errors.
You just saved me!
2 agents and a few hours and I paid for this!!! They should be ashamed, and fix the typos I think that was adding to my frustration!
There was a recived in there too somewhere in addition to “retun”.
so thankful for you. I was in a with the agent when I saw and tried your fix. I might’ve dropped some F bombs, oops. Whatever. Thanks again!!!!
See Mindblown fix
God bless you. Fixed my issue, I was about to lose it. If I could kiss you through the phone I would @MindBlown2Bits
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