Federal return rejected AGAIN

[mashley]

I HAVE PAID W/ MY CREDIT CARD, BUT MY FEDERAL FORMS HAVE BEEN REJECTED 5 OR 6 TIMES 

[VolvoGirl]

Why is it rejecting?  Maybe you should just give up and mail it now.

[SweetieJean]

It is not safe to use your email address as a screen name on this public forum.

[Anonymous · Accepted solution]

what is the reject code.   

[mashley]

My return has been rejected again. Heading states "can not prove its me"

[xmasbaby0]

Sounds like wrong AGI. Your 2017 tax return shows your 2017 Adjusted Gross Income  (AGI)  If you filed a joint return then the AGI is the same for each of you.
Form 1040EZ    line 4
Form 1040A       line 21
Form 1040       line 37
If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Timeline for 2017
If entering the amount from your 2017 tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.
You can get a free transcript of your past return from the IRS:  
<a rel="nofollow" target="_blank" href="https://www.irs.gov/individuals/get-transcript">https://www.irs.gov/individuals/get-transcript</a>
Note: If you filed late or amended your return, your correct 2017 AGI may not be in the system.
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Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

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[bingo49]

your federal tax return was rejected.  IND-031-04-the primary taxpayer's AGI or self-select PIN from last year does not match IRS record

[bingo49]

AIG is correct

[VolvoGirl]

When did you file 2017?  If it was late in the year try putting in zero for the AGI.  And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

If you can’t get it to efile you will have to print and mail it.

How to mail a return from the Online version

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

[Harry Mason]

You said that you would help me, my Federal return was ejected and I do not know why. I have copies from 2018 and 2019 returns looking at form 8379 Part 111,line 13 B and on port income statements they both BLANK with no entrees in ether one which means when they compared 2018 -against 2019 returns they were the same, but they rejected the file because of that, unless they found some thing else.

Can you help me?

Harry Mason

[Harry Mason]

What is the BIN, also we did not have any W-2 for both years.

[Harry Mason]

What is the BIN? is it some thing that I inserted when I filled our my Turbo Tax. 

[Harry Mason]

I do not know the rejected code, that rejecter information came from Terbo Tax

[DoninGA]

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@Harry Mason wrote:

I do not know the rejected code, that rejecter information came from Terbo Tax

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The TurboTax email you received for the rejection has the rejection code and the rejection message.

[Harry Mason]

What good would it do to mail the 2019 return if it has not been corrected and another question is how does it get corrected?