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selena0219
Returning Member

Failed Validation during transmission

I am having the same issue.  I've done all they suggested, updated windows, ran as an administrator, uninstalled and reinstalled, downloaded the manual update, everything but I am still getting the same message.  Does anyone have a work around?

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27 Replies
DaveF1006
Employee Tax Expert

Failed Validation during transmission

It depends.  It's possible your computer may not be compatible with Turbo Tax 2024. Here are the 2024 system requirements to run the software.

 

Operating Systems

  • Windows 10 or later
  • Specific Windows OS: Windows 10 (64-bit), Windows 11 (64-bit)

RAM

  • 4 GB or more recommended

Hard Disk Space

  • 1 GB (plus up to 4.5 GB for Microsoft .NET 4.8 if not already installed)

Monitor

  • 1024x768 or higher recommended

Third Party Software

  • Microsoft Visual C++ 2022 Redistributable (included with TurboTax Installer), Microsoft .NET 4.8

Internet Connection

  • 1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online features

If your system is compliant with these requirements, you may wish to reach out to Turbo Tax phone support here. After reaching this site, click on Turbo Tax Desktop, then you will be given the phone number to call.

 

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selena0219
Returning Member

Failed Validation during transmission

So I spoke to customer support and the rep figured it out.  She told me to submit the federal without the state and it worked.  She then told me to try to submit the state and it didn't work.  She figured that all of the forms for NYS were not updated and told me to wait until today and try it.  Once I opened Turbo Tax and did the update. lo and behold, there were NYS updated and I was able to submit the state today.  

Failed Validation during transmission

Having this same issue for CA. Ridiculous that TT is putting out buggy software like this. Taxes are frustrating enough before having to deal with this janky programing. FIX YOU SOFTWARE TURBOTAX.

catsyd
New Member

Failed Validation during transmission

I am having the same issue with CA return. It’s infuriating! TurboTax, do better! 

newcyp
New Member

Failed Validation during transmission

Got the same error in CA, please get it fixed!

Failed Validation during transmission

Same for me, i am from CA. It says there is an update available for your version of turbotax. Before you can file electronically, you'll need to get an update. But i just updated my TurboTax, and it says you software is upto date.

styeng
New Member

Failed Validation during transmission

I have the same failure; and not able to file electronically.

Tried uninstall/install, update per instruction; and even tried a different PC.

All failed.  Would Turbo Tax please help!

 

turboEfileFailed.jpg

Failed Validation during transmission

I'm having the same issue when submitting my California return.  It keeps telling me there is an update for my version of Turbo Tax, and it is up to date.  I was able to file my federal return separate, but for some reason the state return will not go through.  What is the fix?

 

Thanks

Failed Validation during transmission

Same problem here.  Fails validation claiming there is an update.  Updated twice.  Fully updated.  Problem persists.  CA return.  C'mon Intuit fix this!

 

 

Failed Validation during transmission

Utah State return is having the same issue.

sfgman
New Member

Failed Validation during transmission

I have the same "Failed Validation" error as well.  My state is CA.

 

I cannot e-file.  When I check for updates, TurboTax says I'm up to date.

Failed Validation during transmission

Tubro Tax claims I need an update, but when checked it also claims that it's up to date. 

I can not efile neither my state (CA) or federal returns, I checked everything on the list and it's is all OK.

Please fix this issue, as it appears that others are also having the same issue.

 

sh1rleym
New Member

Failed Validation during transmission

I have the same "Failed Validation" error as well.  My state is Arizona and Oregon

I cannot e-file.  When I check for updates, TurboTax says I'm up to date.

Failed Validation during transmission

Trying to submit in California and having the same issue.  On a Macbook but installing update on Turbo Tax and updating to latest OS version still doesn't help.  

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