ESPP sale compensation income locked at 0.00

[sean58]

I think i kind of understand how to repeat the bug:

when you go into espp, there is a choice:

- walk me through adding more info

-i have all my info and can enter it on my own

If you choose option 2 and enter everything, it works! BUT, if you somehow go into option 1 and then return to option 2, then your compensation will be locked at 0.0.

[sean58]

I think i kind of understand how to repeat the bug:

when you go into espp, there is a choice:

- walk me through adding more info

-i have all my info and can enter it on my own

If you choose option 2 and enter everything, it works! BUT, if you somehow go into option 1 and then return to option 2, then your compensation will be locked at 0.0.

can you please explore further?

[sean58]

I think i kind of understand how to repeat the bug:

when you go into espp, there is a choice:

- walk me through adding more info

-i have all my info and can enter it on my own

If you choose option 2 and enter everything, it works! BUT, if you somehow go into option 1 and then return to option 2, then your compensation will be locked at 0.0.

can you please explore futher?

[johnnygunns]

I also experienced this issue and the comment of the trigger being to have first used the guided and then switching to "I have all the info" was a good insight for me.  Here is what I did to re-enable the flow so I could go directly to "I have all the info" and be able to enter the compensation amount for the sale.

1. Go to forms mode

2. Look for "Emp Stock Wks"

3. Identify the worksheet with the compensation amount locked

4. Remove this worksheet (menu Forms => Remove Emp Stock Wks")

5. Go back to EasyStep and edit the sale and choose "I have all my info" 

You should now be able to enter as desired.