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whiplash4783ditt
New Member

Error code comes up when I download disc, can you send the program to me?

It is intuit turbotax disc Basic.

10 Replies
SweetieJean
Level 15

Error code comes up when I download disc, can you send the program to me?

Where did buy the disk?
What is the error code?
whiplash4783ditt
New Member

Error code comes up when I download disc, can you send the program to me?

The Turbo Tax Basic was purchased at Office Depot on Feb. 20.   Error code-36
VolvoGirl
Level 15

Error code comes up when I download disc, can you send the program to me?

Here is error 36

https://ttlc.intuit.com/replies/3300376


Call and ask for the download.  What is the Phone Number? https://ttlc.intuit.com/replies/3300041 

whiplash4783ditt
New Member

Error code comes up when I download disc, can you send the program to me?

After purchasing Turbo Tax Basic at Office Depot on Feb 20 of this year, I attempted to download the program and it came up with the message (error code-36) and could not go any further.  Do I take the disc back to Office Depot to get another or can it be fixed thru the internet?   Thanks

janlembo65
Returning Member

Error code comes up when I download disc, can you send the program to me?

I purchased from Amazon and the error code is 1316

janlembo65
Returning Member

Error code comes up when I download disc, can you send the program to me?

No this is TurboTax Deluxe

janlembo65
Returning Member

Error code comes up when I download disc, can you send the program to me?

Sorry, I wasn't supposed to answer you.

Critter
Level 15

Error code comes up when I download disc, can you send the program to me?

Audrey24
Level 1

Error code comes up when I download disc, can you send the program to me?

Did you ever resolve your Error 1316?

BrandiLO
Intuit Alumni

Error code comes up when I download disc, can you send the program to me?

@Audrey24 Are you needing assistance with an error 1316 or trying to help someone else. If you need assistance, can you please let us know the version of TurboTax you are using and what version windows you are using? Any additional details would be helpful to assist you with troubleshooting.

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