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E-file problem

I am trying to Efile for 2025 Home & Business version.

I am getting this error

FAILD_VALIDATION Error code 54.

There is an update available for your version of TurboTax.

Before you can file electronically, you'll need to get the update. 

 

below is what I did

  • Update Software: Go to the Online menu and select Check for Updates to ensure you have the latest version.
  • Turn Off Security Software: Temporarily disable VPNs, firewalls, and antivirus software (e.g., Norton) while updating and filing.
  • Run Manual Update: If automatic updates fail, use the manual update feature in TurboTax.
  • Reinstall the Application: Perform a "clean install" by uninstalling, downloading a fresh installer from your MyDownloads folder, and reinstalling.
  • Restart/Reboot: Restart your computer, sometimes multiple times, to clear stuck configuration files.
  • Run as Administrator: Right-click the TurboTax icon and select "Run as Administrator". 
     

2. I uninstall and re-installed. I do not want to do this (more than 5 time) to use up the 5 installations.

I do not have any 84xx form

 

Please help!!!

 

 

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2 Replies
CAWells
Employee Tax Expert

E-file problem

Great job troubleshooting! I found one more thing you can try. Turn off the Windows Virus and Threat Protection features in the Control Panel. 

E-file problem

Are you on Windows?   Try updating Windows a couple times.   See if your browser needs an update too.   

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