During installation, my copy of TurboTax Premier failed to extract archive.
You'll need to sign in or create an account to connect with an expert.
The problem is still not resolved. I Attempted to reinstall, the program and problem still not resolved because Turbo tax unable to find the file. In the Tax year of 2023, I used TurboTax Deluxe and this tax year (2024), I purchased TurboTax Premier. I have been using TurboTax for over thirty years and this is the 1st time I have experienced a problem with the installation of the program.
If you can tell us what error message you receive when trying to install TurboTax, we'll try to help.
If you want to transfer your 2023 return, make sure it's located on your C drive (not in OneDrive or Google Drive).
Here's more info on Troubleshooting TurboTax Desktop Issues.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
7NXT-K7YL-LVG8-J4DL
New Member
neil-eunie
New Member
mickandsharon-klein
New Member
pm37tony
New Member
maizitis
New Member