Dual citizen living in Canada no Canadian income trying to get the same person I had last year for premier full service

[Dvica]

I have tried numerous times to get the same tax preparer in full service premier Canada TurboTax to no avail I have given them the name of the person they reassure me he’s working this year, but I don’t get any communication. It is important to me to stick

with the same person as I am a dual citizen, filing taxes in both countries with TurboTax

[TurboTaxAniqua]

I sent you a private message; please check your Community inbox and respond. Thank you.

[Dvica]

Yes, it took a bit of time, but I now have both the people I had last year. On the Canadian side, I wish they would offer that upfront as an option when you sign in for the first time each year,  that if your person from last year is there, that you can request them. The American side does do this and it’s very comforting to have the same person each year  I am so thankful that I was able to work this out. I am a dual citizen, so I need to file on both sides❤️