Driver's license document # error. Says I must enter the first 3 characters, which I did. Can't proceed. Now what?

[SteamTrain]

@wynneeg 

You need to enter ONLY the first three characters...not the whole number:

AND

FIRST...make sure you are using the right number

...depending on the license type...check the following pictures provided by NY:

Sample Photo Documents | NY DMV

_________________

AND, it is not the DMV ID number

[wynneeg · Accepted solution]

Thank you SteamTrain, that worked!