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Driver's license document # error. Says I must enter the first 3 characters, which I did. Can't proceed. Now what?

 
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Driver's license document # error. Says I must enter the first 3 characters, which I did. Can't proceed. Now what?

Thank you SteamTrain, that worked!

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Driver's license document # error. Says I must enter the first 3 characters, which I did. Can't proceed. Now what?

@wynneeg 

 

You need to enter ONLY the first three characters...not the whole number:

 

AND

FIRST...make sure you are using the right number

 

...depending on the license type...check the following pictures provided by NY:

Sample Photo Documents | NY DMV

_________________

AND, it is not the DMV ID number

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Driver's license document # error. Says I must enter the first 3 characters, which I did. Can't proceed. Now what?

Thank you SteamTrain, that worked!

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