Download - I changed my product to the Mac OS version, but it has not changed my current download. How can I change my current year download from Windows to Mac OS?

[mortoni22]

I have changed the product option in my profile, but it appears to only take effect for next Tax Year.  I need the current year in the Mac OS version also

[DoninGA · Accepted solution]

You will need to contact TurboTax support and speak directly with a support agent who can push a Mac installation file to your download account.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours. 

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.