Donloaded Cosrco turbo tax 2025 premier to my iPad and it was received in Gmail. Tried to download to file and I get nothing. Don’t know how to activate file or open the file. Need direction on what to do to prepare my taxes.

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Donloaded Cosrco turbo tax 2025 premier to my iPad and it was received in Gmail. Tried to download to file and I get nothing. Don’t know how to activate file or open the file. Need direction on what to do to prepare my taxes.

You downloaded a version that can only be installed on a Windows PC or MAC. There is a mobile app for your iPad that you can download from your app store. If you paid for the Costco download, you'll have to contact support for a refund.

5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848

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