Don't get email verification code not my provider not in spam this app frustrating, no help whatsoever

[Bill1234]

You gave me the code 60299 4 by the time I got back to where I needed to put the code in they told me the code was no good this is the third time I need some help here I need to get out of this so I can go to bed I got to get up at 2 in the morning if you didn't realize how long it was going to take

[Bill1234]

see now I'm going around in circles I just gave you what I needed and now it wants me to do another post I need to get the code faster so I can get back to put the code in before they say it's no good

[mesquitebean]

This is a user community forum.  Not a direct route to TurboTax Customer Support.

You MUST leave the first screen open that asks for the code.  If you close that first screen, the code will be seen as invalid or expired every time.   You must open a second browser window or a second browser tab to check your email, then enter the code in the screen you left open.

Another option is to leave the first screen open, and if you have a smartphone, use the phone's browser to check your email to get the code. 

If you close that first screen, it's never going to work.

[Bill1234]

I only have a phone I don't have a computer the only way I can go online is with my phone all I need is a verification code so I can come to bed

[Bill1234]

We're going around in circles more circles all I need is a verification code so I can get this closed so I can go to bed or I'm just going to stop and pick it up tomorrow and we'll see what happens

[mesquitebean]

Here's how to reach the folks at TurboTax Support by phone.  They are open now, or you can phone them tomorrow.

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[mesquitebean]

You said you are using a phone, but didn't say if you are using Online TurboTax through a browser on your phone, or whether you are using the Mobile App.   If you are using a browser on your smartphone, it probably allows for "tabbed browsing", which means you can open a second tab to check your email without closing the first tab.    The method is different in Chrome, Safari, and Firefox.  It depends on which one you are using.   TurboTax Support may be able to tell you how to use a second tab on your smartphone, or can further advise  you on what to do.

Or scroll through this article I just found.  It tells you how to use a second tab on the 3 mobile browsers I mentioned above.

https://www.wikihow.com/Use-Tabbed-Browsing