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When using TurboTax Online, look at the top of the screen and if you see Explain my taxes > or even something else such as View Payment Options > , then try clicking on the >. This should expand that top line to show the refund/balance due meter for your return.
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nstead of a refund meter at the top of your screen, you’ll see your refund or taxes due in the Federal Review section of TurboTax Online. For accuracy and simplicity, we show these totals after you enter your income, deductions, and credits instead of a running refund tracker at each step of the filing process.
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