No. TurboTax is not involved in verifying your identity with the IRS or state. You have to follow the instructions as given in the letter you received.
I HAVE TO VERIFY MY IDENTITY
Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request. No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund. If you do not verify your identity you will not get your refund.
https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...
https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients
https://www.irs.gov/individuals/understanding-your-letter-4883c
https://www.irs.gov/individuals/understanding-your-cp5071-series-notice
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
