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bevrain
New Member

Does anyone know when 1040x will become available? And why no one at TT can explain the delay?

It was supposed to be posted 3/25. Customer Support just keeps telling me to check back later.
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5 Replies

Does anyone know when 1040x will become available? And why no one at TT can explain the delay?

TT cannot release the form until the IRS approves TT's version (programming) of it.

TT is located in the Pacific time zone, so try again this evening.  But also see this:

IRS says unemployed workers can likely claim $10,200 tax break without filing amended return (msn.co...

 

bevrain
New Member

Does anyone know when 1040x will become available? And why no one at TT can explain the delay?

After Customer Support advised me to check back later today or tomorrow, I checked back hourly for almost two days. Still no 1040x. Doesn't anyone at TurboTax knows the status of 1040x? And why is Customer Support REQUIRED to keep telling people to check back later?

Irene2805
Expert Alumni

Does anyone know when 1040x will become available? And why no one at TT can explain the delay?

We'll be updating TurboTax after we have IRS guidance on the best way to file amended returns so they can be processed quickly and accurately, especially in light of the changes in handling unemployment benefits.  For more information, please see this TurboTax article:  Why can't I amend my return?

 

bevrain
New Member

Does anyone know when 1040x will become available? And why no one at TT can explain the delay?

Can anyone estimate when that will be? First Customer Support said it would be available on March 26,  and when it wasn't, kept stringing me along with "check back later today or tomorrow." Why waste customers' time rather than give us the straight story?

JeffreyR77
Expert Alumni

Does anyone know when 1040x will become available? And why no one at TT can explain the delay?

Check for your situation below and follow the instructions:

 

TurboTax Online

  1. Sign in to TurboTax.
  2. Scroll down to Your tax returns and documents, select 2020, then Amend (change) your return.
    1. If you only see the option to amend 2019 or earlier, it's because you can't amend an unfiled 2020 return. Instead, select Pick up where you left off so you can make any changes before you file.
  3. Carefully follow the instructions. Don't worry if your refund changes to $0. This is normal for amended returns.

TurboTax CD/Download

  1. Make sure you’ve mailed your original return and that you’ve either received your refund or the IRS has taken payment out of your account. (The IRS will only accept a 1040X, or amended return, if your original 1040 was accepted.)
  2. Open TurboTax.
  3. Select Amend a filed return.
  4. Select the return you want to amend, and follow the instructions to make your changes.
  5. Now, make an "amend" copy your return by selecting Save As (Mac: select Duplicate) from the File menu. This preserves the originally-filed return.
  6. Name the copy to distinguish it from the original, like 2020 Amended Smith B Form 1040 Return.
  7. You should now be working inside the copy you'll be amending. Inside your program, search for amend and then click the Jump to link.
  8. Select Continue on the We'll help you change (amend) your return screen.
  9. On the following screen, Did you already file your return? select Yes, I've already filed my return and then select I need to amend my 2020 return.
  10. Select Continue and then carefully follow the instructions to amend.

Don't worry if your refund meter drops to 0; this is normal. Your calculations will come out correctly in the end.

 

Finish and file your amendment according to the instructions. You can e-file your 2020 amended federal tax return, but most states require amendments to be printed and filed by mail.

 

If e-filing, you’ll review and transmit your federal return. If not, we'll give you instructions to print and mail your amended return.

 

3 weeks after mailing your amended federal return, you can start tracking it at the IRS Where's My Amended Return? site.

 

Allow at least 16 weeks for the IRS to process your amended return.

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