I'm sharing the info in a TurboTax FAQ below that will help you contact TurboTax Customer Support during business hours. Please note that telephone support is not a feature included with the Free Edition. The post here does not indicate what edition of TurboTax you're using.
https://ttlc.intuit.com/replies/3300041
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***