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Did anyone else who had their fees paid for with their refund get charged more than what Turbo Tqx said the total would be?

 
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4 Replies
CarissaM
Expert Alumni

Did anyone else who had their fees paid for with their refund get charged more than what Turbo Tqx said the total would be?

We’re aware of an issue related to your Refund Processing that may have caused you to see a smaller-than-expected refund.


We’re in the process of reimbursing all who were affected. Within the next 24-48 hours, those affected will receive a credit for $36.25 or $37.25. If you were affected, look for a deposit (in the bank account associated with your return) labeled, “Remaining Federal Refund Due.  If you don't see that deposit in a few business days, please contact our phone customer service by clicking here

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melly8787
New Member

Did anyone else who had their fees paid for with their refund get charged more than what Turbo Tqx said the total would be?

Me I have a additional 40.00 refund transfer fee on top of the 39.00 fee 

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MichelleLO
Expert Alumni

Did anyone else who had their fees paid for with their refund get charged more than what Turbo Tqx said the total would be?

Please see @CarrisaM's post above regarding this particular issue. 

@melly8787

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Did anyone else who had their fees paid for with their refund get charged more than what Turbo Tqx said the total would be?

I was charged every time 

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