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SB_1
Level 1

Desktop user, want to install 2023 Deluxe with State version on new Windows 11 PC. No CD drive for new PC

Where can I download 2023 TurboTax Desktop Deluxe with State?  "Past products" link only goes back to 2024 now at the "installturbotax.com" website.  And my Intuit Account doesn't even show me with a Desktop Account for 2023, only an Online Account for some reason.  I have never used the Online account.

 

2025, 2024, 2021 and 2020 all show the desktop licenses at my intuit account. But for some reason it shows 2023 online only (never used online) and for 2022 it doesn't show me as using TurboTax at all, which is definitely wrong as I have always used TurboTax back into early 2000s.

 

I have the 2023 CD and want to install 2023 on my new Windows 11 PC, but new PC doesn't have CD drive. 

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2 Replies

Desktop user, want to install 2023 Deluxe with State version on new Windows 11 PC. No CD drive for new PC

Are you trying to install 2023 for the first time or did you install it before?  You may have another account.   How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

SB_1
Level 1

Desktop user, want to install 2023 Deluxe with State version on new Windows 11 PC. No CD drive for new PC

I did exactly what you described. There was no code sent to me. It was a circular pattern.

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