turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Delmar3
New Member

Desktop 2023 Purchased but never installed

I have the DVD from Costco in my hot little hand but now need to install on a computer without a DVD drive. When I go to the "past years" page it sends me to purchase a new copy, which I don't need.

 

I've searched for a while and now I'm in one of those loops where I keep doing the same thing expecting a different result.  

 

I'm sure I missed a fairly obvious place to download Turbo Tax 2023 Desktop and activate with the code included in my purchase, and now I'm reaching out for help.  Please give me a heads up and link if it's hidden, make fun of me if it's super obvious. 

 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Desktop 2023 Purchased but never installed

Did you already install it on another computer?  Do you have the 16 digit License Code?  There should be a card in the CD case that says how to download it and you will need the 14 or 16 digit code from it to enter.

 

How to install TurboTax CD/Download software with license code
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

Delmar3
New Member

Desktop 2023 Purchased but never installed

Hi!  Thanks for the response.

 

Never installed, have the code.  Looks like that link takes me to the 2024 version for this ending year's taxes. I'm looking for the 2023 version.  Prior year version (https://turbotax.intuit.com/personal-taxes/past-years-products/) will allow you to purchase and download the 2023 version, but I just need to download and then activate with the code.  Hoping that makes sense.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies