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TurboTax online accounts cannot be deleted. You can remove all the information from the tax return and then just abandon the account if you do not want to complete and file a 2017 tax return using the TurboTax online editions.
If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2017 online tax return. Click on Clear & Start Over.
The current online software is only for 2017 returns. Online preparation and e-filing for 2016 is permanently closed. If you need to prepare a 2016 return:
To file a return for a prior tax year
If you need to prepare a return for 2014, 2015, or 2016 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
Or you can get the forms to prepare the return by hand:
PRIOR YEAR FORMS FROM IRS
2016
Form 1040 https://www.irs.gov/pub/irs-prior/f1040--2016.pdf
Form 1040 Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2016.pdf
Form 1040A https://www.irs.gov/pub/irs-pdf/f1040a.pdf
Form 1040AInstructions https://www.irs.gov/pub/irs-prior/i1040a--2016.pdf
Form1040EZ https://www.irs.gov/pub/irs-prior/f1040ez--2015.pdf
Form1040EZ Instructions https://www.irs.gov/pub/irs-pdf/i1040ez.pdf
Remember to prepare your state return as well—if you live in a state that has a state income tax.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return.
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