Data file download

[Paul2005]

I have Turbotax Deluxe 2024 downloaded to my PC and I can't download my forms from Ameriprise Financial. Get a message thst files can't be downloaded at this time. I have done this download for years with no issues. I have triple checked the package ID number and Document ID number and even called Ameriprise to validate the numbers. It's a lot of data that I would prefer not to manually type in. Need a fix ASAP.

Thanks

[CatinaT1]

If you are using TurboTax Online, try importing using a different browser. Make sure any VPN or Anvi-Virus is turned off.

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?