Corrupt File Every Year

Forum|Forum|1 month ago
April 13, 2026
1 reply
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I have used TurboTax for years. Every single year, every single time I save my progress on TurboTax, it is corrupted. This has happened on MULTIPLE different computers. I have literally never successfully opened a file that TurboTax has created. It is really maddening. The only way I can possibly read a TurboTax file is when it's been saved to PDF which is absolutely insane.

Today, I finished filling out all my tax information for 2025 in TurboTax. The program prompted me to update TurboTax and I just followed its instructions... Once again, the file it saved minutes before opened as corrupted (including the filename that starts with a tilde). What is wrong with this software? How come this issue hasn't been fixed for 5+ years running?

Someone-Trying-To-Do-TaxesAuthor

Level 2

I would absolutely love to fix this issue. Last year I had to fix it the day that taxes were due before the post office closed... Seriously, are there any suggestions? I'm a programmer, so I'm pretty tech-savvy. The only thing that's been in common with this and my prior computer is that they had SSD's.

dbe2022

Level 3

I have been using TurboTax for 30 years now and I have never encountered this issue of file corruption. The only root cause I can think of is an issue in your storage (encrypted filesystem?) or RAM. How old is your computer? Which OS does it run?

Someone-Trying-To-Do-TaxesAuthor

Level 2

The computer I'm on now is a Windows 11 MSI laptop that I bought 2 years ago.

I created a blank file with nothing in it and it opened fine, so that's ONE time opened successfully. That mean there's absolutely been some bug with the software for years. This has driven me crazy because in prior years, this issue happened the due date when I needed to make a quick fix (so I couldn't use the PDF) before I tried printing. That was before I knew I could import from PDF so I had to rush to redo everything...

I might need to test every single one of my types of incomes and deductions saved as its own file to find out what the issue is. I'll report back when I figure it out.