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SALVATORY
New Member

CONTACT ME AT xxx xxx xxxx TO REINSTALL MY PROGRAMS FOR FED, IL, GA, MO & KS.

 
2 Replies
xmasbaby0
Level 15

CONTACT ME AT xxx xxx xxxx TO REINSTALL MY PROGRAMS FOR FED, IL, GA, MO & KS.

No one from the user forum can call you.  And luckily for you the filter removed your phone number so that scammers and identity thieves who would love to pretend to be from TurboTax cannot call you either.  Please do not post personal information on this public web site.

 

To access your download:

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

If you need more help then contact customer support:

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Monday - Friday Pacific time.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Critter
Level 15

CONTACT ME AT xxx xxx xxxx TO REINSTALL MY PROGRAMS FOR FED, IL, GA, MO & KS.

No one from this forum will call you .... YOU have to initiate the  call to  TT support ...

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

 

Did you purchase a download from TurboTax?  If so, you can re-download it.

Use this download link to retrieve your purchase:
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

Or this one :  https://shopping.turbotax.intuit.com/app/downloads


If the download file isn't there, then look to see if you have multiple accounts (User IDs), and if the download might be in another account.  To get a list of your User IDs and recover account access, you can use the tool at the link below.  Try using your phone number first.    Once you know all of your User IDs, then try each one at the download link I provided above.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and each email address you have, then run the tool yet again, but this time choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

 

 

Once you have installed the federal program you must run an update then start a fake return to reinstall the states before you can open any tax files with a state in it. 

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