Computer broke down.Lost Turbotax. Paid for in February and need it again CRA has never received our filings for 2016. Can I download again and get my registration key?

[robert17061941]

Computer broke down and I need to refill again as CRA never received our e-filings. Bought in February around the 17th

[VolvoGirl]

Are you doing a Canada return?  This is the USA forum.  Their product support page is
<a rel="nofollow" target="_blank" href="https://turbotax.community.intuit.ca/tax-help">https://turbotax.community.intuit.ca/tax-help</a>

[robert17061941]

I am doing a Canadian return

[robert17061941]

Thank you for the reminder, volvogirl

[robert17061941]

I did like you said and sent them my question. Thank you

[VolvoGirl · Accepted solution]

You have to contact Canada support.  

https://turbotax.community.intuit.ca/tax-help

[robert17061941]

Great answer, volvogirl. I never thought of that. Thank you very much. Robert