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bataxes3310
New Member

Completed the info for "Free file" found out that I was ineligible & couldn't proceed with filing. How can I file the return using std process w/o re-entering the info?

 
1 Reply
VolvoGirl
Level 15

Completed the info for "Free file" found out that I was ineligible & couldn't proceed with filing. How can I file the return using std process w/o re-entering the info?

Sorry you can not transfer from Free File website to regular Turbo Tax.  You need to start over in regular Turbo Tax here, https://turbotax.intuit.com/personal-taxes/online/ 


You need to set up a new account and new username and password.   But you can use the same email address for 5 accounts.   How to start another return in the Online version     https://ttlc.intuit.com/replies/3288574 

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