The Trusted Partner is not working. It just freezes. Who can you contact on Turbotax tech support staff?
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I have tried clearing cookies, cache and all that was recommended. I also made sure my TT desktop was updated. Still no luck importing 1099 from Charles Schwab. What else can I do?
Some have received a message from Charles Schwab saying downloads would be enabled on Feb 27th.
If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.
To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:
If permissions aren't the issue, one of the following factors may be at play:
Helpful TurboTax Articles:
The cache, change browser, etc DID NOT Work. However your latest update did with you adding a SECOND Charles Schwab to the import pull-down. The Second pull down of same name does leave an user wondering if they are entering an Alternate Universe.
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