Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
mooseshark2019
New Member

Charged wrong amount

I was charged for a form i did not use.
5 Replies
xmasbaby0
Level 15

Charged wrong amount

Did you e-file?  What form do you think you were charged for?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
myMonsters02
New Member

Charged wrong amount

Hello I was charged twice one for online state and the other for deluxe. I did not want deluxe. How do I get a refund for the additional $40 paid 

 

thank you 

Fariba

MichelleLO
Employee TurboTax Specialist

Charged wrong amount

If you are seeing two identical charges, one of them may be a temporary authorization as opposed to an actual charge or debit. You can check with your financial institution to be sure. 

Please see the TurboTax FAQ Why was I double-charged or billed twice? for more information and how to contact us with questions. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Mlay24
New Member

Charged wrong amount

I was only supposed to be charged $40, and was charged $65, I need to be reimbursed.

 

Melissa Lay

VictoriaD75
Employee Tax Expert

Charged wrong amount

We cannot issue refunds in this forum. Contact TurboTax Support to have your account fees reviewed and request a refund if there is an error.

 

What is the TurboTax phone number

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.49m
Members

2.62m
Discussions

Manage cookies
v