Cant e-file because they say I have a invalid zip code on my John Hancock Ins policy Format is right thats what the give me every year

turbo tax must have glitch

posted

Connect with an expert

2 Replies

Have you tried clearing your cache? This may help. Help with doing so has been provided by clicking here.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Be sure the two letter state agrees with the zipcode. For example, Arizona should be AZ (not AR).

Still have questions?

Questions are answered within a few hours on average.

*Must create login to post

Unlock tailored help options in your account.