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michaeljohnfasan
New Member

Cannot sign in to my account

I cannot sign into my account. Entered a new password and I get a message, "we have a little snag".

6 Replies
sagi
New Member

Cannot sign in to my account

SAME!!! I just want to pay so I can file my taxes let me sign in! Let us know what's going on please support team!!
jalabadie1832
New Member

Cannot sign in to my account

Help, will not alow me to change password.
KatrinaLO
Employee TurboTax Specialist

Cannot sign in to my account

To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.

https://ttlc.intuit.com/replies/3302318


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sngl41
New Member

Cannot sign in to my account

I have used Turbo several years. I clicked on last year's return desktop icon and was routed to a page that said I needed a search engine update. I use chrome and updated it anyway. Didn't do any good. The update request page came up again. Is there any way to access my account? 

threl110
New Member

Cannot sign in to my account

even when I update password, I cannot access my account

 

CatinaT1
Employee Tax Expert

Cannot sign in to my account

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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