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Level 1
March 29, 2026
Question

Cannot install turbotax

  • March 29, 2026
  • 1 reply
  • 0 views

After multiple downloads of macOS version of Home and Business, I can click on the download .dmg file, which then opens the installer, and copy the program to my applications folder. When I click on the icon, MacOs asks if I want to open the program, and I click yes. The program is verified and starts to open, but the Icon just bounces up and down in my dock for about ten seconds, and then disappears. The end result is that I am unable to open turbotax, and even put in my activation code. I'm running MacOS 26.3.1(a). 

    1 reply

    DaveF1006
    Level 15
    April 1, 2026

    This is the most consistently successful fix reported by users.

     

    1. Delete TurboTax from Applications
    2. Empty the Trash
    3. Re‑download the installer
    4. Install again from the .dmg
    5. Launch only from Applications

    Several users report that reinstalling allows TurboTax to complete its update and then open normally

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