turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

peggym543
New Member

Cannot get past the automated answering machine, how do I get to speak to a human?

Got a notice from the IRS that taxes filed incorrectly!
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Cannot get past the automated answering machine, how do I get to speak to a human?

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

You can also use this forum for assistance.  If you describe exactly what the IRS notice you received says we should be able to help you.

Cannot get past the automated answering machine, how do I get to speak to a human?

What kind of notice?  Did the IRS send you a letter?  And what does it say was incorrect?  We cannot see your account or your return, so please provide some details.  Or   ...... was it something pertaining to the recovery rebate credit or child tax credit?   Lots of people made mistakes with those credits which resulted in reduced refunds or more tax owed.   No one at TurboTax is going to know what your IRS notice said, since TurboTax gets no information after you file your return.

 

Without any personal information, tell us what the IRS says and we may be able to help.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question