Cancel my order

[BillM223]

@MZDHO

If you are referring to your direct debit to pay the IRS, once your return has been accepted, it is too late. You have to try to call the IRS and ask them about it now.

[Carolepruitt]

Please cancel my order and refund money.

[Critter-3]

You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase. 

[harlanoelmann]

I need to cancel an order placed on 12-14-2021 since I have already received it prior to this date by other means. 

[tagteam]

Contact Support via the link below.

What is the TurboTax phone number? (intuit.com)

@harlanoelmann 

[Critter-3]

You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase. 

[Kumaa017]

I can not send my tax

[Kumaa017]

Can not file

[AkinaLO]

To get help with any order issues, you will need to contact support for assistance. Please follow the steps below to contact support.

What is the TurboTax phone number? - Intuit     

[Jmitch61]

I would like to cancel my order for deluxe package I paid $80 would like refunded to my cards. [Removed] was not able to use would truly appreciate thanks in advance.

[tagteam]

@Jmitch61 

This is not live chat. You will have to contact Support.

What is the TurboTax phone number? (intuit.com)

[DoninGA]

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@Jmitch61 wrote:

I would like to cancel my order for deluxe package I paid $80 would like refunded to my cards. [Removed]  was not able to use would truly appreciate thanks in advance.

---

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

[xmasbaby0]

@Jmitch61 You just posted a license code for the CD/download on this public website, where that code can be stolen and used by anyone reading this thread.

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

[rjacob29]

I made a mistake. Can you please cancel my recent extension purchase? I owe taxes this year. 

[Critter-3]

Not sure what you mean but if you efiled the extension and it was accepted it cannot be "taken back".  If you choose to not pay the estimated balance due now that is your choice.