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Cancel my annual subscription/renewal

 Please cancel pending charge of $74.20; no require Turbo Tax services.

Thank you.

James [removed]

[phone number removed]

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2 Replies

Cancel my annual subscription/renewal

Seems early for them to be checking your credit card info.  Next year's program doesn't come out until November.   What does your pending charge say?  And what version do you get?  $74.20 sounds like an odd amount.  

 

You can sign into your TurboTax Advantage account and under Your Product, select to remove product. Once you remove the recurring product order, the TurboTax Advantage subscription will be cancelled, as well.


How to Cancel my Advantage Account
https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

 

If you missed the cancellation deadline, simply wait until you receive your TurboTax product, then submit an online refund request within 60 days of receipt here, https://support.turbotax.intuit.com/forms/refund-request.jsp

 

Cancel my annual subscription/renewal

@user17571986508 The filter removed your phone number, but your name is still posted.   Please do not post your personal information here in the user forum.   This is a public website that can be seen by anyone using the internet.  If you post your phone number you might get some calls from scammers or would-be identity thieves who would love to pretend they are calling from TurboTax.

 

Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

 

As for the charge you are asking about, it seems really early for an Advantage subscription charge; the 2025 software will not become available until sometime in November.

 

But if you need to cancel Advantage, you have to do that yourself.  No one in the user forum can do that for you.

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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