Can you tell me what I’m doing wrong I keep getting rejected ?
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New Member

Can you tell me what I’m doing wrong I keep getting rejected ?

 
8 Replies
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Level 15

Can you tell me what I’m doing wrong I keep getting rejected ?

What is the rejection code or message?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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New Member

Can you tell me what I’m doing wrong I keep getting rejected ?

Ind-031-04
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Level 15

Can you tell me what I’m doing wrong I keep getting rejected ?

You used the wrong amount for your 2017 AGI
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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New Member

Can you tell me what I’m doing wrong I keep getting rejected ?

But I’m putting what my w2 says
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Level 15

Can you tell me what I’m doing wrong I keep getting rejected ?

Your AGI is not on your W-2.  It is on your 2017 tax return.  See below.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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New Member

Can you tell me what I’m doing wrong I keep getting rejected ?

It took it this time
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Expert Alumni

Can you tell me what I’m doing wrong I keep getting rejected ?

AnswerXchange is a public online forum, so we are not able to see your return. You will need to check the rejection code that was emailed to you to see why your return is being rejected. Please read the TurboTax FAQ listed below and follow the instructions to fix your rejected return. 

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Level 15

Can you tell me what I’m doing wrong I keep getting rejected ?


Your 2017 tax return shows your 2017 Adjusted Gross Income  (AGI)  If you filed a joint return then the AGI is the same for each of you.

Form 1040EZ    line 4

Form 1040A       line 21

Form 1040        line 37

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Timeline for 2017

If entering the amount from your 2017 tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:  

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2017 AGI may not be in the system. 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.


https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an...

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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