Try clearing the cookies and cache. First, close your tax return. This handles many issues that seem nonsensical on a regular basis with online activity. Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Once this is complete open your return and try again.
If you are using TurboTax Desktop, save your return, then at the top select Online, then Check for updates.
Next, if you have the same experience, use the information provided by @RobertB4444, posted here for your convenience.
- The system believes that you had a PPP loan. Click on whichever year you like and enter '0.01' as the amount of the loan. That will at least get you past the error. Then, once you have completed the return, come back here with any specific errors that the system throws because of this and we will help you figure a way to correct them.
Please update here if you need additional assistance.
@cyberdan61
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