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Can you please tell me why my fee charge is 69.98 instead of the 29.99 fee i signed up for?

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Intuit Alumni

Can you please tell me why my fee charge is 69.98 instead of the 29.99 fee i signed up for?

Additional added fees may be due to any add-ons you may have selected while completing your return.

If you selected to have your TurboTax fees deducted from your federal fund, there could be an additional fee for the processing.

A $29.99 charge in TurboTax Free Edition is for PLUS Help & Tools, an optional package that includes transfer of last year's TurboTax info, 24/7 online return access, and specialist support. It's possible you selected the $39.99 fee for the pay-with-your-refund option (also known as Refund Processing) rather than choosing to pay your fees with a debit or credit card. The FAQ below can give you more information.

You can view a breakdown of your TurboTax charges by signing in to your online return. Once you have signed in and selected to continue your return, select Tools from the My Account drop-down list in the upper right corner.

In the pop-up window, select My Fees to get a breakdown of your TurboTax charges.

You can remove any add-ons before you pay by selecting the individual add-ons you are not interested in.

If you want to remove your Premium Services, you need to do so before completing your order (but you don’t need to clear and start over). Also, just changing your payment method to a credit card won't automatically remove these services.

Please see the below TurboTax FAQ to learn more about removing fees:

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