Can you gather basic info from my last years TurboTax form to fill in this years form?

[VolvoGirl · Accepted solution]

Yes, this is a user to user public forum.  Where are you getting stuck?  Have you already started in Premier?  You might need to clear it out and start over to transfer from the prior year.  Did you click on the link she posted? Which version did you use last year?  Did you use the Online version or maybe you used the Desktop installed program on your computer?

A lot of times people don't realize that are in the wrong account.  It's very easy to end up with a new account.  We get lots of questions every day about accounts.  So please double check.  You might have another account.  That's common.  First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address.  Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/

If you still can't find it then you can call in.  Contact Customer Service
https://ttlc.intuit.com/replies/3300041

[VolvoGirl]

Oh, you didn't say that it did not transfer just that you are asking if it will?  Yes it will automatically transfer if you used the Online version last year and sign into the same account.  Or where is your 2015 tax return stored?

[swift5662]

Not online, but on my PC, so is there a way to connect the info.  Thanx for the well thought out answer.

[SweetieJean]

https://ttlc.intuit.com/questions/1900883-how-do-i-transfer-last-year-s-return-in-turbotax-online

[swift5662]

No help at all.

[SweetieJean]

Be sure you are using the same exact user ID and password as you did for the prior year.

[swift5662]

Yes

[swift5662]

If this is a real person stop wasting my time.

[SweetieJean]

This is a public user discussion forum, and we are real people trying to help you. TT Support is closed on weekends after tax season.