Can you explain to me why you charge me a fee when i try to finish my e-file

[bmxerjay]

and why it wouldn't let me go any further until a pay a cpa fee which i never ask for

[DaraLO]

You can review your fees and remove any unwanted charges prior to filing your return.  The TurboTax FAQs below will instruct you on how to do so.  https://ttlc.intuit.com/replies/4202093

https://ttlc.intuit.com/replies/3301994

If you're being charged for TurboTax Live and you haven't yet used the service, you can remove it by following the steps below:  https://ttlc.intuit.com/replies/6420172