Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
titdtlhm14
New Member

Can Turbotax quickly cancel my Turbotax order?

I have been online fir over an hour trying to cancel my Turbotax Order.  You could have avoided all the Free File complaints by plainly listing what tax changes would affect your Free File service. Proof of Health coverage forms is a perfect example.
4 Replies
yories1113
New Member

Can Turbotax quickly cancel my Turbotax order?

I tried fixing my order because the other said I owe 25 and you guys said I owe way more but you wouldn't let me change it I want my refund back 

yories1113
New Member

Can Turbotax quickly cancel my Turbotax order?

Can I get help with this 

xmasbaby0
Level 15

Can Turbotax quickly cancel my Turbotax order?

No one in the user forum can resolve a billing issue.  You can have a discussion about your fees with customer support.  Use the word "billing"--not "refund."

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
fanfare
Level 15

Can Turbotax quickly cancel my Turbotax order?

if you were upgraded to a version with a fee you are not using the IRS Free File version. Don't pay .

And visit the IRS at https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

 

to find truly free filing.

If you choose TurboTax, you must create a new account.

If you sign in with your existing account, you'll be back in the same place you're trying to escape.

Dynamic AdsDynamic Ads
Privacy Settings
v