TurboTax cannot verify your identity. You have to do it through the IRS. Call the number in your letter, or go to the website, or last resort call a local office and set up an appointment.
No TurboTax cannot verify your identity. If you received a letter from the IRS to verify your identity you have to take care of that yourself. TurboTax is only the software company that provided software for your self-prepared return. TT cannot confirm that you used your own identity to file.
I HAVE TO VERIFY MY IDENTITY