turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes & Forms (2024) on Mar 19! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

KFT
New Member

Can't transmit e-file with error message

I had a premier version. When I tried to transmit my tax file, an error window popup:

 

Screenshot 2025-02-14 040225.png

 

I checked the update, and everything up to date. And I tried multiple times, the error remained the same.

Can anyone advice what I should do next to complete the filling? Thanks.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
cread1
New Member

Can't transmit e-file with error message

Same here.  TT is no help, refers to the Tax Home which is apparently online.  For the desktop, premier, there is a loop telling you to go online and update, and after you do, and restart, you still cannot transmit. Same message again.  

 

The software seems to be much worse than last year.

 

Anyone solve this transmit issue?

 

BrittanyS
Employee Tax Expert

Can't transmit e-file with error message

There is a way to manually update your TurboTax software.  Per TurboTax, "If you're having trouble updating your TurboTax 2024 for Windows Individual software using the "Check for Updates" method, here are instructions for how you can get the latest federal program update:

  1. Close TurboTax and all other programs except this browser window.
  2. Select this link to download the 319 MB update.
  3. Save the update file to your Windows desktop.
  4. Double-click the update file w_perrelsuperpatch... on your desktop to install the manual update."

See the link below:

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question