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Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax. You can try these steps if you are using the online version:
Please reach out again if your problem persists.
Or try scrolling way down to see if there's a button out of sight that lets you get by.
Or try zooming OUT on your browser to make the screen elements smaller. Does any button come into view that lets you get by?
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