Can't enter my credit card info to purchase additional state

[RayMWu]

the form doesn't allow for 12 / december - only goes to 11 - wth?

[LindaS5247]

You can probably fix this display issue by changing your zoom to not more than 100%.

You can also try clearing your cache and cookies. ‌Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

You can also try a different browser, such as Chrome or Firefox.

[RayMWu]

Hi Linda,

Thanks for the help but still no-go.

I'm not doing taxes through the website but through the installed app so I don't know what changing the browser settings and cache would do (I use chrome).  FYI the "Billing address panel does has scrolling so I can scroll to the bottom of the panel/form to continue to enter the purchasing information but the credit card panel/form does not.

Help me to spend more money 8-).

[CatinaT1]

Can you use the tab key to get there?

[RayMWu]

In the month selection panel of the form,  and under the month <TAB> within the dropdown closes the dropdown, otherwise proceeds to the expiration year field.  Coincidentally, the <ARROW DOWN? key does take you to 01, and then 02 then blows out.

Cmon, this is borderline ridiculous...

[RayMWu]

C'mon,

No further / additional help?  What am supposed to do?

[DianeW777]

Please use the link below to contact us regarding your questions.

• How do I contact TurboTax?

@RayMWu