Can't add a new w-2 on Premier FROM A MAC

[hilbe49]

When I try to add a new w-2 on my MAC in TT Premier, and click on New W-2, it gives me a blank page with the message of "no form".   So this is missing on the Premier edition.   BUG

[baldietax]

it's not "missing" from the software, there must be some sort of issue with your install.  Not sure if it helps but check the troubleshooting tips here; try forcing download of latest updates or reinstalling, if still stuck you may need to call tech support.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/troubleshoot-turbotax-ma...

Forcing updates

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/turbotax-mac-keep-saying...

[hilbe49]

tried all this.    Does not fix problem.

[Vanessa A]

The W-2 form is available and included in TurboTax for MAC.  If you are not seeing this form, you can select Forms mode and then select Open Forms.  In the search box that pops up, enter W-2.  Be sure to enter the hyphen in between the W and the 2 or it will not show up.  You can then directly fill out the W-2 form in forms mode.  When you are done, select Easy Step to go back to the interview questions. 

[hilbe49]

Does NOT work.   Followed instructions exactly.   BUG

[MonikaK1]

Are you able to go to the Income or Personal Income tab and click on Add a new W-2, and that brings up a blank screen? I have not encountered this problem using a Mac.

If you are still unable to get to a W-2 screen, see this help article for instructions on how to contact TurboTax customer support.