turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

monce5133
New Member

Can someone help i have been trying to uncheck the disaster distribution button but when i get ready to file they keeps not being unchecked.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Can someone help i have been trying to uncheck the disaster distribution button but when i get ready to file they keeps not being unchecked.

Use Chrome browser and clear browsing data for all time.  Then it will not keep bringing up the old screen.

 

AnnetteB6
Employee Tax Expert

Can someone help i have been trying to uncheck the disaster distribution button but when i get ready to file they keeps not being unchecked.

There should be a page in the step-by-step section of your return where you can answer the question about disaster distributions with 'No'.  If you entered any Form 1099-R in your return you will have already seen that question one time, but there is another one out there for users who did not enter any Form 1099-R information.

 

Please try the following steps if you are using TurboTax Online to see if the error message will clear:

  • Go to Federal on the left side of the screen
  • Go to Wages & Income at the top of the screen
  • Scroll to the bottom of the section without making any changes and click Wrap Up Income
  • Continue moving forward until you see a question about whether you took a disaster distribution in 2020 and select 'No'
  • Run the Federal Review again to see if the error has cleared

 

Please try the following steps if you are using a CD/downloaded version of TurboTax:

  • Go to Wages & Income at the top of the screen (or Personal > Personal Income)
  • Click I'll choose what I work on
  • Scroll to the bottom of the section without making any changes and click Done with Income
  • Continue moving forward until you see a question about whether you took a disaster distribution in 2020 and select 'No'
  • Run the Federal Review again to see if the error has cleared

 

If you have tried these steps and you did not see a question about the disaster distributions in 2020, then repeat the steps for the Deductions & Credits section of your return until the question is located.  

 

@monce5133

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question