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Use Chrome browser and clear browsing data for all time. Then it will not keep bringing up the old screen.
There should be a page in the step-by-step section of your return where you can answer the question about disaster distributions with 'No'. If you entered any Form 1099-R in your return you will have already seen that question one time, but there is another one out there for users who did not enter any Form 1099-R information.
Please try the following steps if you are using TurboTax Online to see if the error message will clear:
Please try the following steps if you are using a CD/downloaded version of TurboTax:
If you have tried these steps and you did not see a question about the disaster distributions in 2020, then repeat the steps for the Deductions & Credits section of your return until the question is located.
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