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Can payments on tax benefits be extended considering I have yet to get my taxes and also since the covid-19 disrupted my work pay?

 
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3 Replies
JotikaT2
Expert Alumni

Can payments on tax benefits be extended considering I have yet to get my taxes and also since the covid-19 disrupted my work pay?

Can you clarify your question a bit more?

 

What are the payments for?

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Can payments on tax benefits be extended considering I have yet to get my taxes and also since the covid-19 disrupted my work pay?

So, I have a payment coming up in the amount of $90.00 on 04-04-2020 for my max benefits. I haven't received my taxes yet and I do understand that in the message before all the Covid-19 stuff happend, it stated that even though I haven't received them I still need to pay the $90.00.  Like I said, I completely understand but if there is anyway at all possible to extend that payment or even make half of a payment, it would help tremendously. Thank you.

CassLO
Expert Alumni

Can payments on tax benefits be extended considering I have yet to get my taxes and also since the covid-19 disrupted my work pay?

@kirstinar  For assistance with this, please contact TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

  1. Click on this link: Contact Us
  2. Select your TurboTax platform.  
  3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
  4. Click Submit.
  5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

Support can also be reached by messaging them on this page: TurboTax Facebook 

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